05
Mar

Attack Social Anxiety at Work, and Scary Office Networking

I love life, people, and new experiences. However, I also have my socially awkward moments, and feelings of inadequacy. I’m not unique, and I’m not alone. However, it is how we handle those negative feelings that set us apart from those who remain frozen in fear.  The majority of us have at least one type of social situation that causes us nervousness …
11
Dec

Why is this store SO HAPPY?

A retail store where EVERYONE is happy (including me as a customer)? How is this possible? On a busy Saturday in November (just when the Holiday shoppers are out-and-about), I encountered an assortment of Home Hardware Associates. ALL were happy, friendly, helpful, and knowledgeable. They all took initiative, and seemed to genuinely take pride in their …
02
Jul

Save your company from the undead with a 10th man business strategy

It happened again. I stepped away from work for an evening to enjoy a movie and some time with family… and the next thing you know, I’ve been inspired by World War Z to write a blog post about business strategy… (I apologize ahead of time for the zombie puns). First of all, if you haven’t seen the movie and enjoy zombies, it’s …
15
Aug

3 Simple Steps to Storytelling

I am often reminded, when I am watching a presentation, that storytelling does not come naturally to many people.  I don’t mean telling about what you did last weekend or about a great adventure that you had – lots of people are great at that.  What I mean by storytelling is laying out information and recommendations in a logical way. …