6 Ways I Learned to Like People that I Don’t Like, and Build Relationships

With all the people that we are connected to, it is inevitable that we will encounter a few that we are not fond of. The reasons may be blatant, but they also may be subconscious. However, if we can uncover and acknowledge some of these reasons, we have a greater chance of resolving the issue, which means improved relationships, culture, and productivity. …

DON’T Put Down Your Phone – Twitter Connects!

I just watched a beautiful video by Rapper/Poet/Artist Prince Ea. It was published on YouTube Sept 29th, 2014. Through his words during the video, the Artist tells the audience to put down their phones. A few of the lyrics include, “Do I not have the patience to have conversations without abbreviation? This is the generation of media over stimulation. …

Heellooo! Is anyone listening to me???

Not being heard can be frustrating, angering, and sometimes it can be downright depressing. On the other hand, being someone who doesn’t listen effectively, can have devastating results on work and personal relationships. How do we improve this situation? The problem is that we have encountered SO MANY solutions, tips, suggestions, and examples of …

5 Lessons in Personal, Employee and Customer Engagement from a 5-Hour Flight Delay

I am back from a fabulous week in Samana and had to share the story of our travel there, and the lessons it provides for personal, employee and customer engagement. For background, we booked a “roulette” vacation where you don’t know exactly which resort you are staying at until you arrive, and our 6:30 am flight was delayed 5 hours …

Reflections on how to find happiness by conquering fear

A few months ago, I ran for a Director of Communication position for my chapter of the HRPA, and lost. I’d be lying if I didn’t say I can’t stand losing anything, but I was fully inspired by the leader who won the position, who had about 20 years of corporate communication experience and runs her own communications company. She was …

3 Simple Steps to Storytelling

I am often reminded, when I am watching a presentation, that storytelling does not come naturally to many people.  I don’t mean telling about what you did last weekend or about a great adventure that you had – lots of people are great at that.  What I mean by storytelling is laying out information and recommendations in a logical way. …