Some may scoff at this quote and insert “produces widgets/sales/results” instead of “laughed”, but fun can actually have a very positive impact on your business. Take a look at successful organizations such as Zappos, SouthWest Airlines, Westjet, and of course, Pike Place Fish Market, where fun with customers and each other are part of what has made them successful.
There have been several studies on humour and fun in the workplace, and while I won’t quote them all here, a couple of points stuck with me:
A survey by Hodge-Cronin & Associates found that of 737 CEOs surveyed, 98 percent preferred job candidates with a sense of humor to those without.
Research by Still showed that a 13 percent increase in morale can lead to a 40 percent increase in productivity.
Check out this website dedicated to making the world a more fun place, created by Volkswagen: The Fun Theory. Each example proves that fun can improve people’s lives. I don’t know about you, but if I was CEO, I would be investigating options for integrating fun into my workplace. I can’t wait to visit Sweden and walk up the musical stairs.
I have seen fun in action and believe that not only can it improve morale, but it also improves productivity. In my roles in human resources in a variety of companies each with unique cultures, I have worked with some great CEOs and we have found ways to integrate fun into the workplace. Here are some examples of things we’ve done.
- When communicating a change in policy or rollout of a new benefit, the CEO and HR Director would load up a cart with treats and the letters, and go around the office to mingle with everyone, giving them a brief heads up about what was being communicated
- Many companies who allow people to go home early on Fridays before long weekends. Often times, a Leader sends out an email telling everyone to enjoy the day. One in particular would use fun in her emails, for example, telling everyone that “Spring Fever has arrived, and telling employees that if they were experiencing certain symptoms (like a desire to run in the field beside the office, putting on sunscreen for no reason, etc), then they must leave work at 2 pm. The teams working for her were certainly more excited about getting a slightly longer weekend.
- At meetings or conferences, kicking off after breaks with a “Minute to Win It” game – it only takes a minute, breaks the ice and improves mood.
- Holding a mini putt tournament in the office – Employees were to work in their departments to create their own mini putt hole, linking it to their function. We gave them an hour of work time to create it. Most teams stayed late and came in early to plan and build their holes. When it came time to play, we extended the lunch hour by one hour, and everyone went around the office, playing all 9 holes, and interacting and asking questions of people they normally wouldn’t speak with. The morale was visibly higher, and no productivity was lost.
- Showing a video like “Fish” (I still enjoy it, even after seeing it more than 100 times) to all teams, and having them come up with ways they can have fun at work. This is where the real magic comes, as employees are involved in creating the culture of the workplace.
The ways in which you have fun in your organization will depend on your culture, but I think that whether you work for a bank, a restaurant, or a manufacturing company, there are ways to add fun and see improved morale and productivity.
What do you do to have fun at work?
A few links related to fun at work: http://www.playfair.com/index.htm http://www.workplaceissues.com/arhumor.htm http://www.projectmagazine.com/leadership-skills/271-how-to-make-work-fun Pic from Ookaboo user en:Coasterman1234 from English Wikipedia