Innovative HR – Upmo Talent Management Software

The other day, Rob Garcia from Upmo contacted me on Twitter and asked if I was familiar with their talent management software. I’d seen a recent article in Fast Company, but didn’t have first hand knowledge of the tool, so Rob offered me a tour of Upmo. When I’m speaking to audiences or clients about Social HR tools, I only include …

My favourite social media for social good story of 2011

On a daily basis, I am inspired and amazed by the magic of social media. I’ve experienced generosity and sharing from people I’ve never met in real life, I’ve been connected to great leaders I would otherwise never have had the chance to know, and my network has helped me with projects and problems that I face. But even more inspirational …

HR Resources – More Innovative HR – Social Media Monitoring

I promised to add HR Resources and updates to my Innovative HR page as I play with new tools or come across examples. One of the questions I’ve been asked by HR professionals as they start to explore social media is how can I monitor what’s being said about my company? There are several ways to monitor social media. Many large companies …

Reflecting on a transformational 2011

I find the start to a new year invigorating and exciting. I feel like I’ve got a fresh new notebook and a really great, fine tipped pen, and I’m ready to write my future. Before I start composing 2012’s story, this year, I really want to take the time to reflect on the story of 2011. In the wise words of Ferris Bueller: “Life …

Twitter basics you need to know

I’ve recently had the opportunity to attend the Impact99 conference which was all about integrating HR and social media. It was a great opportunity to hear about what leading companies like IBM, Kobo, Starbucks, ING Direct, and others, are doing to integrate HR into their human resources strategy. During the conference, there was opportunity to …

My Mechanic’s Secret to the Customer Experience

This morning I had the pleasure of visiting my auto mechanic. I know, that’s a strange statement in itself – I mean, how much fun is it to take your car in for a repair? But Brucedale Garage in Hamilton is different. My family has been taking our cars there for years, and so have many other satisfied people. “I truly appreciate your …

Tips to Avoid Crossing the Line in Social Recruiting

Guest post by Kyle Lagunas About the Author: Kyle is the HR Analyst at Software Advice – a company that conducts human resources and applicant tracking software comparisons.  When it comes to using social media websites for recruiting – what we call social recruiting – how far is too far? Beyond learning the hard way what works and …

12 key steps to shaping organizational culture

Organizational culture is defined by BusinessDictionary.com as: “The values and behaviours that contribute to the unique social and psychological environment of an organization.” Every organization has a culture. Whether it is a positive one, or the one that is desired by C-level leaders, is a different question. If an organization wants …