29
Jul

How Work Really Makes Us Feel – And What To Do About It

Today, Pam is featured on Huffington Post’s Business blog with her social experiment “work makes me…”. Sadly, work is making us nervous, depressed, angry, sick, and suicidal around the world. Pam shares the results of her experiment and 5 Leadership Tips to help reinvent work. Check it out here.  
10
Jul

Authentic Humanity in the Workplace #reinventwork

* This post is modified from the original, which I wrote on our Impact99 website in 2013.* Recently, I have been reflecting on what Authentic Humanity actually means and why it is so important in the workplace. This is one of my favourite pieces of our Blueprint for Workplace Reinvention. Those of you who know me will know that my style is genuine and …
08
Jul

How I Learned I Am Not Awesome at Awesomeness Fest

I recently returned from more than three weeks in Thailand which included 4 days at an event unlike any other I’ve ever been a part of. It is called Awesomeness Fest. I went to Awesomeness Fest thinking I was at least somewhat awesome – or at least that I would fit in with awesome people. I learned pretty quickly that I am not and I did …
03
Jul

Awesome Customer Experience from Problem Solver at Home Depot

If you’re in the business of customer service or customer experience, you and your team can likely take a few lessons from Mostafa (aka Moose) at Home Depot in Oakville. I had the pleasure of dealing with him while purchasing a barbecue with a tight timeline. Here’s what happened, how Moose dealt with it, and what we can all learn from him. …
20
May

Two Stories About Meat And Organizational Change

Leadership lessons often come from some of the strangest places. There are two stories about meat that stand out in my mind as helpful when working on organizational change or trying to build innovation capacity in your organization. The first is a story told in Creating Magic by Lee Cockerell, who ran Walt Disney World Resort operations for many …
05
May

ROWE, Culture, HR Tech Apps with OfficeVibe

I was honoured to be interviewed by Jacob Shriar from OfficeVibe a couple of weeks ago, as part of their Culture Talks series. Jacob asked me some great questions about the future of work, culture, and my favourite HR Tech apps. Of course, before long, I was discussing Results-Only Work Environment, the Blueprint for Workplace Reinvention, and innovative …
27
Feb

Clues your culture is rewarding the wrong behaviour

Cadillac just released a new ad. I hate to think that it might sell more Cadillacs. It glorifies the extremely driven, lack of balance, materialistic lifestyle of North America. It basically says “work through your vacation so you can buy a Cadillac.” You can see the ad at the bottom of this post. The Cadillac ad made me think of corporate …