Leadership Lessons at 25,000 Feet

Sometimes it takes a crisis of some sort to teach us a lesson. This week, my friend Mark Gross had a small crisis in his business while he was flying from Montreal to Toronto to lead an event. He wrote a blog about it HERE, and this is my slightly abbreviated version and some leadership lessons (with excerpts from Mark’s full story). Mark …

5 Workplace Culture Wows from My G Adventures Tour

I recently went on my first G Adventures tour in Northern Thailand. G Adventures’ business is sustainable travel – they use local vendors, transport and more to create authentic travel experiences for people, and ultimately to change peoples’ lives. I could talk for days about my brief trekking experience with them, but to give you …

How Method is Building a Weird and Awesome Culture

My post today is on LinkedIn, and you can read it HERE. I attended The Art of Entrepreneurship recently and totally fell in love with Method. I am sharing my favourite lessons from Eric Ryan, Co-Founder of Method. Check out my thoughts about Method and their weird culture: Monday Huddles Homework for New Hire Candidates Everybody is the Receptionist …

My eHarmony Story

You’ve heard the online dating success stories: “my friend Sam met her husband on eHarmony”, or “I was just at an eHarmony wedding”. As a single person in the 21st century, I had to give eHarmony a try. So why write about it on my business blog?  Because my eHarmony story is actually about a lack of digital fluency, extremely poor customer …

7 Ways Great CEOs Are Made

I had the pleasure of attending the Burlington Economic Development Corporation’s luncheon this week. There are some amazing companies in Burlington Ontario, and it made me proud of the golden horseshoe region to see how well so many are doing. In fact, the 2nd fastest growing company in Canada is based right in Burlington – Life Science …

Leadership Lessons from Ed Sheeran on the Howard Stern show

On days like these, I miss having an hour long commute and being able to listen to my favourite radio show, the Howard Stern show. Today, Howard was interviewing Ed Sheeran, the English singer-songwriter who sings hits like “SING”, “Lego House” and “The A Team”. I’m sure the entire interview was fabulous (and …

How To Participate in a Twitter Chat

A couple of weeks ago, I wrote about how Zappos builds strong employer brand using a twitter chat, #insidezappos. I believe that digital fluency is the literacy of the 21st century, and twitter chats are a great way to use digital fluency to communicate and connect with people. The first time I participated in one, I was overwhelmed and amazed by the …

Employer Brand Learnings from Zappos #insideZappos Chat

Every other Thursday, at 2 pm ET, @InsideZappos, a Twitter handle manned by employees of Zappos, facilitates the #insideZappos twitter chat for a half hour. Employees from across the company share real life answers about working at Zappos. It’s a great example of using social media to showcase your employees as advocates of your brand and to build …