04
Dec

Tech Tool Tuesday: Brilliant Education Resources for Teachers

I’m no expert – just a classic early adopter who loves to spread the word about brilliant technology tools like social media platforms, resources, apps and more. Every Tuesday I’ll share a tool that I’ve tried or learned about recently, to help you decide what tools you would like to try. I’d love your suggestions on tools …
06
Nov

Guest Post: What’s Wrong With Generation Y? A Millennial’s Perspective

What’s Wrong with Generation Y? Answer: Nothing. Generation Y, also known as Millennials, are the group born roughly in the 1980’s and 1990’s. In the last few years they have gotten a lot of press. Most of it negative, some of it explanatory and lately, a small group are finally speaking out against the bad press. Generation Y, mostly named this …
21
Oct

What makes a social workplace?

Last week, I had a fabulous opportunity to chat with Donna Messer of ConnectUs Canada on her BlogTalk Radio show. We discussed Impact99 Social Workplace Summit and the 8 Guiding Principles of a Social Workplace that Christine McLeod and I have developed after hundreds of hours of interviews, research and learning from thought leaders in the world of …
10
Oct

Why Killing Zombies and Gaming Develops More Resourceful Employees

Lately, I’ve been experiencing and hearing a certain problem from leaders on a regular basis. They need resourceful employees, but are faced with employees who are not thinking for themselves, who abdicate or ignore problems rather than investigating and resolving them, and who aren’t able to think through solutions to new problems they …
13
Sep

Customer Experience in the Fitness Industry Needs a Workout! 8 Lessons.

A recent experience I have had with a GoodLife fitness club has me wondering how long their commodity-based model will be successful as the options available continue to multiply and people like me refuse to accept poor customer experience. I get that fitness clubs are really a commodity business. I guess that’s why they get away with such shoddy …
03
Aug

Success Without Motherhood – Guest Post

Foreword from Pam: This post is a little different for this site, but it struck a chord with me, bringing back memories of the sympathetic looks I often get when I say I’m single or without children. In fact, I have had people literally say “Oh, I’m so sorry – that’s okay – you still have time to get married and have …
31
Jul

Social Media Success Story in Oakville Politics

I grew up in a political family. My father was an City Alderman and my mother was a provincial Member of Parliament. They were both extremely committed to their constituents and serving the community where we lived. I remember our phone ringing during the odd dinner that they were home for, and one of them running off to speak with a concerned citizen. …