Your employees have a direct impact on what your customers purchase or spend.  Training is essential to ensure they can deliver the awesome experience you promise.  Our philosophy is that your business is unique and so should your training be. From leadership development to new employee training to specialized product knowledge training, we create customized solutions that fit your business, culture and employees.

Pam Ross Consulting develops customized training that gets results.

We spend time with your teams to understand your culture and needs and develop training customized for you. From eLearning to Facilitated Workshops to On The Job Tools and more, we develop a plan that is best for your audience.

Pam Ross facilitates tailored workshops that ignite your awesome customer experience from the inside out.

We customize our content to your needs for the greatest impact. Most of our workshops include powerful implementation tools that you can use for immediate impact.

Culture-Based Hiring – Includes a customized Interview Guide based on YOUR Awesome Culture

Building Your Future Workplace – Includes your team’s Social Workplace Scorecard and a Blueprint for Change

Digital Fluency for Leaders – Includes hands-on practice with social media and new technology

Contact Pam Ross to discuss training solutions that will have a direct impact on your customers.